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⚖️ Quictent Reviews From Real Users
” JOY looked after my needs in a timely fashion, and was very helpful! – Sherry Stuurman ” ( Source )
” These are great greenhouses and the company backs them up. Thank you very much. ” – Gator ( Source )
” I ordered a Quictent mini greenhouse this past July but did not open the package until November as I wasn’t ready to use the greenhouse. Unfortunately the package was missing two of the frame pieces for the roof of the greenhouse. I notified the seller/shipper and was contacted immediately and given the necessary information in order to submit my claim for the missing parts. Joy contacted me from Quictent and guided me through the process and ultimately I received the parts in a very timely matter. Joy performed her job perfectly and professionally in order to make it all happen. Would recommend Quictent due to my very good experience with them and especially Joy. ” – Raymond ( Source )
” This company has the best customer service I have encountered in years. I asked for a replacement canopy to purchase as mine was getting old and brittle. They responded asap with info and said the color I requested was not currently available but would notify me when it came in stock. Less than a week later I received a notification that that color was in and how to purchase it. Wow. Fabulous experience. ” – Michael Malloy ( Source )
” 20 x 40 Tent…Arrived within 2 weeks via fedex. Had some issues with the roof, but Green with Quictents shipped out a new one ASAP. Excellent product with great customer service! ” – Todd Reed ( Source )
” Quick response from Joy, and going to have a new item sent to replace the damaged ine I received. Joy was a pleasure to deal with! Thanks ” – April Lenahan ( Source )
” Quicktent was courteous, efficient, and effective in providing a replacement top for a 10×10 battered by a sever storm. Excellent, responsive and on-time service. ” – Peter Starks ( Source )
” Poorly made. Don’t trust these reviews. We bought two 10×10 and they fall apart and leak with light use in only one season.
Buy ABC or similar. Visit any FARMERS MARKET and see what they use.
The best always have center supports and last for Yearsof heavy use, for the same or less cost. ” – Jeff Kling ( Source )
” Quictent stands behind their product. I bought a party tent which was successfully adequate for my party. The next day a thunderstorm rolled in before i could dismantle, and it caused minor damage to 3 connectors. I called customer service that day. their rep Joy was very helpful and intervened to get replacement parts shipped to me via Fedex before my planned second use.
I am a very satisfied customer. I had similar issues in the past using another tent brand, and they were essentially unresponsive.
Kudos to Quictent and to Joy. Thank you Joy ” – Stephen Semo ( Source )
” Recently purchased a beach umbrella. It works great, and appears to be of high quality. I noticed one minor defect, which was not necessarily the fault of the manufacturer. I emailed their customer service, and Nova responded in a matter of hours and resolved the situation. Many other vendors could take a lesson from Quictent’s customer service staff. ” – Elaine ( Source )
” I purchased my tent 3 years ago and needed replacement parts. I noticed the tent design has changed but decided to email customer service. They responded within 24hrs, stating those parts are no longer available BUT if they find any they will send to me FREE of charge! 2 days later, the parts arrived! Who does that? Then they followed up to make sure I received the parts. AMAZING – thanks Joy, you were a JOY to work with. ” – DCM ( Source )
” You can tell of a good company the way they back their products. Quictent US, your #1. Thanks, to “JOY” in customer service! Thanks again JOY your very professional help. ” – John Pullen ( Source )
” Joy was excellent at fixing my problem. She asked the right questions and found the right part for my tent. 100% satisfied. ” – Eric Marsh ( Source )
” I PURCHASED MY 10X10 TENT IN MAY FOR USE IN JUNE. THE TENT WAS MALFUNCTIONING AND ONE OF THE LEGS WAS BROKEN. THE LEG KEPT FALLING OFF BECAUSE THE SCREW TO SNAP IT INTO PLACE WAS TOO SMALL AND IT COULDN’T CONNECT PROPERLY WITH THE HOLE(S). AFTER THE SECOND WEEK TRYING TO WORK WITH THIS PIECE OF JUNK I CALLED THE COMPANY ONLY TO GET YUMMY TO CONTINUOUSLY REQUEST PICTURES. THIS WENT ON FOR WEEKS AND TO DATE NO RESOLVE. I SENT PICTURES, EXPLAINED THE PICTURES AND WAS TOLD MORE EXPLANATION WAS NEEDED! THE LAST EMAIL RECEIVED FROM YUMMY REQUESTED STILL MORE EXPLANATION AND IF I WOULD BE OK WITH A $25 REFUND! NO! THAT IS A QUARTER OF WHAT I PAID FOR THIS TENT! A FULL REFUND IS IN ORDER HERE! SO FURIOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ” – Evelyn B. Kirkland ( Source )
” Mr. Green was extremely helpful to me and resolved the issue with my canopy in a respectful and timely manner. Thank you, Quictent! ” – Anonymous ( Source )
” I have no directions! ” – Josephine M ( Source )
” Quictent has been very responsive to my requests/needs. Replacement parts have shipped and arrived timely. The cost of replacement parts have been very reasonable. ” – Mike W ( Source )
” The greenhouse I purchased still remains in the box since given as a Christmas gift, so I can’t yet comment on the product. But, what I can say is that the greenhouse was shipped as planned, and arrived on time, and very well packaged. I would like to thank Quictent for an honest, and smooth transaction. I will be sure to further comment after the greenhouse has been constructed. ” – Bill S ( Source )
” I bought it 10 expecting the base to be 11 by 11 as advertised. We have a cement pad that is 10 x 10, so we needed something bigger than our pad. The top of the tent was 11 by 11 but the base was 10 x 10 there for didn’t do us any good. We ended up ordering from another company to get what we actually needed now we’re stuck with a gazebo we don’t need or want that’s okay ” – Jeffrey B ( Source )
” I have ordered several time from Quictent and always received amazing service from Cecily. The orders have have always come quick and the response to my emails has been within 24 hours. I would recommend this company for any tenting needs. There customer service is timely, courteous, consistent follow through and caring. Again every time I’ve reach out Cecily good back to me right away and assisted me in getting what I needed in a quick time frame even with everything going on in the world. Super grateful to Cecily and the whole Quictent family. ” – Maureen H ( Source )
” Quictent has a great line of quick green houses that have saved out bacon over the past year or two. When the wind destroyed one of our green houses, Quictent came to the rescue by allowing me to purchase just the cover and not the metal structure. AND they did it in record time. ” – Richard S ( Source )
” During a heavy wind storm four of my poles were heavily damaged. I located an email address on the Quictent website in hopes of purchasing replacement poles. I knew that the warranty would not cover it due to the bad wind storm. Mandy quickly replied and advised me that though warranty would not replace the poles, since only four new ones were needed they would be sent free of charge. The customer service of this company is top notch!! The package was on it’s way within days and not long after had everything replaced and as good as new. I appreciate Mandy’s superior customer service and communication during this process. Great company!!. ” – Gary L ( Source )